Privacy Policy

7kaih operates the online gambling platform available at 7kaih.net (the "Platform"), serving Players primarily based in Indonesia. In the course of providing gambling services — including sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and crash games — 7kaih collects and processes certain categories of personal data.

This Privacy Policy has been drafted in accordance with internationally recognised data protection principles, including transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability. While Indonesian domestic data protection law is evolving, 7kaih applies standards consistent with global best practices to ensure that every Player's personal data is handled with respect and care.

This Policy applies to all personal data collected through the Platform, including data submitted during account registration, data generated during gameplay, data collected via cookies and tracking technologies, and data obtained through KYC verification procedures. It applies to all individuals who access or use the 7kaih Platform, regardless of their location within Indonesia — whether in Jakarta, Surabaya, Bali, Medan, Bandung, Yogyakarta, or elsewhere.

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

• "Personal Data" — any information relating to an identified or identifiable natural person. This includes but is not limited to a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
• "Processing" — any operation or set of operations performed on Personal Data, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
• "Data Controller" — 7kaih, the entity that determines the purposes and means of Processing Personal Data collected through the Platform.
• "Data Processor" — any third party that Processes Personal Data on behalf of 7kaih, subject to a binding data processing agreement.
• "Player" / "You" — any natural person who registers an account on, accesses, or uses the 7kaih Platform.
• "Account" — the registered user profile created by a Player on the 7kaih Platform, linked to a single IDR-denominated wallet.
• "KYC" — Know Your Customer procedures applied to verify a Player's identity and eligibility in accordance with anti-money-laundering obligations and platform security requirements.
• "Cookies" — small text files placed on a Player's device by the Platform to collect browsing and session data for functional, analytical, and security purposes.
• "Sensitive Data" — a subset of Personal Data requiring enhanced protection, including government-issued identity document numbers, financial account details, and data revealing ethnic or religious origin where disclosed voluntarily.

7kaih collects only the data necessary to deliver its services, maintain platform integrity, and comply with applicable obligations. The categories of Personal Data we collect are set out below:

Personal Data is collected through the following channels:

• Direct submission: Data you provide when completing the registration form, submitting KYC documents, making a deposit or withdrawal, contacting customer support, or filling out any other on-platform form.
• Automated collection: Technical and device data collected automatically when you access the Platform, including via cookies, web beacons, and server log files. See Section 11 for details on our cookie practices.
• Gameplay activity: Transaction and betting records generated automatically as you use the Platform's gambling products — sports betting, live baccarat, slot games, crash games, and togel.
• Third-party verification: Identity and document verification data received from KYC technology partners when you submit identity documents for verification. Financial transaction data received from payment processors handling your BCA, BRI, OVO, DANA, GoPay, or other payment method transactions.
• Responsible gaming interactions: Limit-setting, time-out activation, and self-exclusion requests you submit through the Account dashboard or via the support team.

7kaih processes Personal Data only for clearly defined, legitimate purposes. The table below maps each data category to its processing purpose:

7kaih relies on the following legal bases when Processing your Personal Data:

• Contractual necessity: Processing required to fulfil the agreement between 7kaih and you — specifically, to operate your Account, process transactions, and deliver gambling services. Without this Processing, we cannot provide the Platform.
• Legitimate interests: Processing carried out to protect the integrity of the Platform, prevent fraud and multi-accounting, conduct security monitoring, and perform aggregated analytics to improve service quality. 7kaih balances these interests against your rights and privacy expectations before relying on this basis.
• Legal obligation: Processing required to comply with applicable anti-money-laundering obligations, record-keeping requirements, and any lawful order from a competent authority or court.
• Consent: Processing for marketing communications and optional analytics tracking. You may withdraw consent at any time by updating your Account notification preferences or by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of Processing carried out before withdrawal.
• Vital interests: In the limited context of responsible gaming, 7kaih may process data to protect the vital interests of a Player showing signs of problem gambling — for example, enforcing a cooling-off period or escalating a concern to a welfare-trained agent.

7kaih does not sell, rent, or trade your Personal Data to third-party marketers. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: Financial Data is shared with the payment infrastructure partners handling your deposit and withdrawal transactions — including the processing gateways connected to BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja. These processors act as Data Processors bound by contractual data protection obligations.
• KYC and identity verification providers: Identity Data and document scans are processed by third-party KYC technology partners who verify the authenticity of submitted documents. These partners are bound by strict data handling agreements and are prohibited from using your data for any purpose other than verification on our behalf.
• Game content providers: Gameplay Data (session identifiers, bet amounts, and round outcomes) may be shared with licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — for the purpose of game delivery, RNG certification, and dispute resolution. No Identity or Financial Data is shared with game studios.
• Fraud and risk management services: Technical and Authentication Data may be shared with fraud detection platforms to identify unusual access patterns, bot activity, or multi-account behaviour. Sharing is limited to data needed for risk scoring.
• Legal authorities: 7kaih may disclose Personal Data to law enforcement, regulatory bodies, or courts where required to do so by a lawful order, subpoena, or applicable legal obligation. We will notify you of such disclosure where legally permitted.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or substantially all of 7kaih's assets, Personal Data held by 7kaih may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified prior to any such transfer.

Because 7kaih's platform infrastructure and some of its Data Processor partners operate internationally, your Personal Data may be transferred to and processed in countries outside Indonesia. Such transfers may occur, for example, when gameplay data is processed by a game studio's servers located in Europe or Malta, or when KYC document verification is performed by a provider with infrastructure in Singapore or the United Kingdom.

Wherever Personal Data is transferred internationally, 7kaih applies the following safeguards:

• Binding contractual clauses requiring the recipient to apply data protection standards consistent with this Privacy Policy.
• Technical security measures — including end-to-end encryption and access controls — to protect data in transit and at rest, regardless of the storage location.
• Transfers to jurisdictions assessed to provide an adequate level of data protection are preferred where operationally practicable.

By registering and using the 7kaih Platform, you acknowledge that your Personal Data may be transferred internationally subject to the safeguards described above.

7kaih retains Personal Data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable legal or regulatory obligations. The following retention guidelines apply:

After the applicable retention period expires, Personal Data is either securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical purposes.

7kaih implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our key security controls include:

• Transport Layer Security (TLS 1.3): All data transmitted between your device and the 7kaih Platform is encrypted using 256-bit TLS encryption, preventing interception in transit.
• Encryption at rest: Sensitive data stored in our databases — including financial account identifiers and identity document references — is encrypted at rest using AES-256.
• Password hashing: Passwords are never stored in plain text. We apply industry-standard adaptive hashing algorithms (bcrypt) so that even a database compromise cannot expose user passwords.
• Access controls: Internal access to Personal Data is governed by the principle of least privilege. Staff members access only the data necessary for their specific role, and all access is logged and audited.
• Two-factor authentication (2FA): Players are strongly encouraged to enable 2FA on their Accounts. 7kaih staff accounts are mandated to use 2FA for all administrative system access.
• Intrusion detection and monitoring: 7kaih operates continuous security monitoring, anomaly detection, and rate-limiting controls across all platform entry points to identify and block suspicious activity in real time.
• Penetration testing: The Platform undergoes periodic third-party security assessments to identify and remediate vulnerabilities before they can be exploited.

7kaih uses cookies and similar tracking technologies to operate the Platform, ensure security, and understand how Players interact with our services. The following cookie categories are in use:

7kaih does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies for commercial advertising purposes. You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform.

Subject to applicable law and the conditions described below, you hold the following rights in relation to your Personal Data held by 7kaih:

• Right of access: You may request a copy of all Personal Data we hold about you. We will provide a structured data export within 30 days of a valid request.
• Right to rectification: If any Personal Data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Identity Data corrections may require re-submission of KYC documents.
• Right to erasure ("right to be forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where Processing is unlawful. This right is subject to our legal retention obligations — for example, financial records required to be kept for seven years cannot be deleted on request during the retention period.
• Right to restriction of Processing: You may request that we restrict Processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to data portability: You may request that we provide your Personal Data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that you can transfer it to another service provider.
• Right to object: You may object to Processing based on legitimate interests at any time. We will cease such Processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where Processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without penalty. Withdrawal does not affect the lawfulness of prior Processing.

To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Rights Request", along with sufficient information to verify your identity. We will respond within 30 days. There is no charge for a reasonable rights request; if a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline to act.

The 7kaih Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is applied during account registration and reinforced through KYC procedures.

7kaih supports responsible parenting in the digital environment. We recommend that parents and guardians use device-level parental control software to prevent minors from accessing online gambling platforms. Our Responsible Gaming page contains additional guidance on keeping young people safe.

The 7kaih Platform integrates third-party services — including game content from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — to deliver its core gambling products. These studios operate their own servers and may process limited gameplay data (session identifiers and round outcomes) as part of game delivery. Their processing is governed by their respective privacy policies and by the contractual obligations they hold with 7kaih.

The Platform does not contain links to external third-party websites for commercial or advertising purposes. Where a hyperlink to an external resource is provided for informational purposes, 7kaih is not responsible for the privacy practices of that external site and encourages you to review its privacy policy independently.

7kaih's payment processing integrations with BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja are governed by contractual data processing agreements that restrict those processors to using your financial data solely for the purpose of executing your transaction.

7kaih reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will notify you through one or more of the following methods:

• A notification displayed on the Platform when you next log in.
• An email notification sent to the address registered on your Account.
• A prominent notice on the 7kaih website for a minimum of 14 days prior to the revised Policy taking effect.

The effective date at the top of this document will be updated to reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised terms, you should cease using the Platform and request Account closure before the effective date.

We recommend that you revisit this page periodically to stay informed of how 7kaih handles your Personal Data. Previous versions of this Privacy Policy are available upon written request.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7kaih processes your Personal Data, please contact our dedicated privacy team:

When submitting a privacy rights request, please include your registered Account username and email address, a clear description of your request, and a copy of a government-issued ID for identity verification purposes. We will not action requests where we cannot adequately verify the identity of the requester.

For general platform queries unrelated to privacy, please visit our FAQ page or contact support directly via live chat. For concerns about responsible gaming, visit our Responsible Gaming page.